• Find out more about improvements in your area

    Find out more about improvements in your area

    Click on the map below to find out how your money is being invested as part of the industry-wide Railway Upgrade Plan.

Find out more about improvements in your area

Click on the map below to find out how your money is being invested as part of the industry-wide Railway Upgrade Plan.

East Anglia

Find out about the improvements that are being made in your area.

More trains
  • By 2021, more than 32,000 more seats will be available on trains to London Liverpool Street during the morning rush-hour. Additional weekday trains will run to stations across East Anglia. This means an extra 1,144 trains - an increase of 13 per cent.
  • Greater Anglia are replacing and expanding all their trains, with over a thousand new carriages being delivered by 2020.
  • c2c passengers travelling between London and Essex will benefit from a fleet of 17 brand new trains, providing 4,800 extra seats a day. Over the next few years, an extra 25,000 seats a week will be added at peak times.
  • 150 new carriages will be introduced to replace 40-year old trains travelling between Moorgate, north London and Hertfordshire.
  • From 2018, Great Northern will double train capacity by adding 3,000 more seats from Cambridge to London King's Cross in the morning rush-hour.
  • Weekend services between Cambridge and Stansted Airport have almost doubled with 31 extra trains running in each direction.
A better experience
  • Passengers travelling on intercity trains between Norwich and London will benefit from a £12million upgrade bringing new interiors, more seats and better catering. Many other Greater Anglia trains will also be refurbished.
  • Many passengers in eastern England will soon benefit from free WiFi on trains and at the busiest stations.
Faster, more frequent and reliable journeys
  • Off-Peak express journeys from Cambridge to London King's Cross will be quicker and more frequent with six trains an hour– up from four at present.
  • From 2018, new Thameslink services mean that passengers will be able to travel from Cambridge direct to the Gatwick Airport and the south coast. Passengers from Peterborough and Stevenage will be able to reach the airport too and there will be a connection for all Thameslink trains with Crossrail (now renamed the Elizabeth Line) at Farringdon to reach Heathrow.
  • Passengers north of London will have improved links with the new Elizabeth Line for fast access to Heathrow, Luton airport and St Pancras International.
Improving stations
  • Greater Anglia are investing £60million in their stations. Customers will benefit from digital information screens, improved ticket offices, more ticket vending machines, nearly 1,800 additional car parking spaces and 4,000 extra cycle parking spaces.
  • c2c is investing more than £30million to improve stations on the Essex Thamseside route including Fenchurch Street and Barking. All stations on the c2c route are being made step-free with improved cycle facilities and accessibility.
  • Work is underway on a £25 million scheme to transform Hackney Wick Overground station, due to be completed in January 2018.
  • A new £2.5million Cycle Point, the largest of its kind in the country, has opened at Cambridge station with safe and secure parking for 2,850 bikes, on-site maintenance, cycle hire and a cycle shop all under one roof.
  • Stations will be made safer with staff on duty from the first to last services at a dozen of Great Northern’s busiest stations including Hatfield, Hitchin, Huntingdon, Letchworth Garden City and Potters Bar.
  • A new Cambridge North station at the heart of Cambridge Science Park due to open in May 2017 is expected to attract 3,000 passengers a day. It will have three fully accessible platforms, parking for 1,000 cycles and a 450-space car park.

More about the improvements happening in East Anglia

East Midlands

Find out about the improvements that are being made in your area.

More trains
  • Trains every Saturday between Nottingham and Newark Castle have doubled. The majority of services from Nottingham to Lincoln will be around three minutes faster than today.
  • From 2018, new Thameslink services mean that passengers will be able to travel from Cambridge direct to the south coast. Passengers from Peterborough will also have an improved service with trains running direct to Gatwick Airport.
A better experience
  • Passengers benefit from 4G connectivity on East Midlands Trains and 15 minutes free WiFi on trains to and from London.
  • Passengers on East Midlands Trains will benefit from extra information help points using new technology at stations.
  • A new East Midlands Trains app for quicker ticket buying and extra ticket vending machines have already been installed at many stations. Collection-only machines will be introduced at many universities on the route.
Faster, more frequent and reliable journeys
  • Electrification of the Midland Main Line will bring faster, greener, more reliable journeys on the route between Sheffield and London St Pancras, helping support local growth. Electric trains will also mean more seats and less track maintenance.
  • Extra services and faster journeys on Saturdays on the Nottingham-Newark-Lincoln line will help to better connect people in the region with jobs and leisure opportunities.
  • Once complete, the upgraded line between Kettering and Corby and Bedford to Kettering will deliver a speed improvement and create further capacity that enables more frequent passenger services to/from London St Pancras
  • Upgrades to track, signalling and associated infrastructure will improve the capability of the existing Bedford-Kettering-Corby line and create additional capacity. The upgrade also creates a more robust diversionary route that will enable planners to minimise disruption arising from future engineering works on the line.
Improving stations
  • Stations on the East Midlands Trains network are being made safer so they achieve Secure Station Status.

More about the improvements happening in the East Midlands

London & South East

Find out about the improvements that are being made in your area.

More trains
  • Major improvements at London Waterloo will mean 150 more train carriages and much more space at the station by 2019. Platform extensions will mean longer, 10-car trains on several parts of the route and the reopening of the five former Eurostar platforms.
  • The new Elizabeth Line will boost central London's rail capacity by ten per cent when it opens in 2018. Elizabeth Line passengers will benefit from new electric trains with 66 nine-car trains when the line is fully operational in 2019.
  • Passengers on the electrified Gospel Oak to Barking route will see new trains double capacity and ease congestion from 2018.
  • Across Thameslink, Southern and Great Northern nearly 1,400 new electric carriages will provide 50 per cent more capacity and 10,000 extra morning peak seats every weekday into central London by the end of 2018.
  • Great Western Railway (GWR) passengers travelling in London and the Thames Valley will benefit from a fleet of 45 new trains. The first two will run from Autumn 2016 and provide an extra 1,400 seats daily at the busiest times.
  • Passengers travelling on the new London and Oxford line are benefiting from extra services and refurbished trains (nine, two carriage trains totalling over 1,100 seats).
  • From 2018, Great Northern will double train capacity by adding 3,000 more seats from Cambridge to London King's Cross in the morning rush-hour.
  • Chiltern Railways and Network Rail have worked together to lengthen platforms at five key stations to allow for longer trains to keep up with growing capacity.
A better experience
  • £70million improvement programme across Southeastern including deep clean of trains, better real time information services and refurbishing a third of the train fleet.
  • New South West Trains Smartcard offers thousands of passengers the opportunity to get rid of the paper ticket and simply tap in and out for their journey.
  • Across the south-east, many passengers are benefitting from improvements including better information, new ticket machines, extra staff at stations and refreshed interiors and better accessibility on many trains. New trains on some routes will bring more seats, free WiFi, air conditioning and wider doors for easier boarding.
  • Launch of The Key smartcard on Southeastern services to make travel more convenient, allowing paperless commuting and speedy, tap-and-go travel.
Faster, more frequent and reliable journeys
  • The Thameslink programme is transforming north - south travel through London. When complete in 2018, it will mean more trains, faster journeys and better links – including a new service through the heart of London with Tube-like frequency of up to 24 trains an hour.
  • From 2018, new Thameslink services mean that passengers will be able to travel from Cambridge direct to the Gatwick Airport and the south coast. Passengers from Peterborough and Stevenage will be able to reach the airport too and there will be a connection for all Thameslink trains with Crossrail (now renamed the Elizabeth Line) at Farringdon to reach Heathrow.
  • Following a £130 million investment by Chiltern Railways, the £320million Oxford to London Marylebone service opened in October 2015, the first new line in more than 100 years between a major British city and the capital. It also includes a new station at Bicester Village.
  • Passengers will enjoy a more reliable and punctual service following an upgrade to signals in the Banbury area.
  • From 2018, new Thameslink services will connect Medway Towns, Dartford, Abbey Wood and Greenwich with direct trains to and from Luton and doubling of the Catford Loop lines one of London’s suburban routes without a turn up and go frequency. Maidstone will also be better connected with all-day Thameslink services to and from Cambridge.  
Improving stations
  • London Bridge – the fourth busiest station in Britain – is being transformed to give passengers a bigger, brighter concourse and new platforms for more trains. The new station will increase passenger capacity by 65%.
  • A £5 million scheme to improve facilities at St Albans City station and enhance access to the city centre.
  • The former Waterloo International Terminal will fully reopen by December 2018, providing five additional platforms at the UK’s busiest station and providing 30% more capacity during the busiest times of the day.
  • Stations have been made safer with staff on duty from the first to last services at over 100 of the busiest Thameslink, Southern and Great Northern stations.
  • Cycling enthusiasts are benefiting from investment in cycle-rail facilities. For instance:
    • Chiltern Railways is upgrading cycle parking
    • South West Trains is investing £3.8million to improve cycle facilities: eight new cycle hubs and 1,400 extra car parking spaces are being introduced at the busiest stations.
  • £70million improvement programme across Southeastern including repainting all stations managed by the company and 300 extra front line employees.
  • Improved facilities at many small and medium sized stations – for example:
    • Haddenham and Thame Parkway station was rebuilt in 2014 to provide a bigger ticket office and new facilities. As a result, passenger numbers have seen a 14 per cent increase.
    • A £10m improvement programme at Banbury station resulted in a new 700-space car park, helping more commuters to swap the M40 for the train.
    • High Wycombe station is undergoing £4 million worth of improvement works which will result in lengthened platforms and a footbridge.
    • Chiltern Railways have opened a new station at Bicester Village.
    • A new station opened in Rochester earlier this year and work has begun on a new station at Strood.
  • £50 million investment is planned by GWR with partners to improve stations, including 2,000 new car park spaces across the Great Western network, customer information improvements and improved PA systems.
  • London Paddington station is being transformed through a multimillion pound investment. The Grade 1 listed building will be restored, including the refurbishment of its historic retail and dining hub. Passengers will also enjoy a modernised station: more platforms, better accessibility, spacious pedestrian areas, bicycle parking and more seating.

More about the improvements happening in London and the South East

North East

Find out about the improvements that are being made in your area.

More trains
  • 65 new Azuma trains with 12,200 more seats will be introduced by Virgin Trains on the East Coast Main Line from 2018.
  • 220 new carriages, equivalent to 44 trains, are being introduced by TransPennine Express, to provide 125-mph services.
  • TransPennine Express is introducing 20,000 extra seats per day giving an 80% increase into the five largest cities in the North during peak hours; with 13 million more seats across the timetable each year by 2019.
  • Northern will boost morning rush-hour capacity by nearly 40 per cent — creating space for 31,000 more passengers travelling into Newcastle, Liverpool, Manchester, Leeds and Sheffield.
  • Northern is also increasing the frequency of services across the North East: two trains an hour will run from Middlesbrough to Newcastle for most of the day, an hourly Bishop Auckland to Darlington service, a new Whitby to Middlesbrough morning service and two Newcastle to Carlisle trains an hour will run.
A better experience
  • Northern's existing fleet will be completely refurbished including free WiFi by 2019.
  • Northern are replacing all of their 'Pacer' trains.
  • Northern are introducing a £500m fleet of 281 new air-conditioned carriages as electric and diesel trains.
  • Virgin Trains is investing £21 million to refurbish train interiors and £16 million on an engine overhaul on its diesel fleet to improve passenger comfort and train reliability.
  • Passengers will benefit from free WiFi at all Virgin Trains East Coast stations, and free Wi-Fi throughout Virgin Trains from May 2016 and on TransPennine Express trains by July 2018. Virgin and TransPennine Express passengers will also enjoy onboard entertainment systems.
  • TransPennine Express has improved their on-board catering and are working with local businesses to offer quality, local products.
  • TransPennine Express has introduced half price discounts on advance tickets for 16 to 18 year olds and job seekers.
  • Mobile tickets will be available on TransPennine Express trains from late 2017.
  • Passengers on the Northern route will be seeing improved ticketing, including mobile and print-at-home tickets, and discounted fares for jobseekers.
Faster, more frequent and reliable journeys
  • By 2022 the Transpennine route linking Newcastle to Liverpool, via York, Leeds and Manchester, will be electrified, meaning faster and more reliable journeys.
  • From December 2017, TransPennine Express will operate six trains an hour in both directions between Manchester and Leeds (more than 100 services).
  • Direct services between Newcastle and Manchester Airport are being restored with teh frequency of service doubling from December 2017.
  • From 2019 a new fast Northern Connect service will run across Newcastle linking Carlisle and Hexham with Middlesbrough and a new hourly direct service will link Edinburgh, Newcastle, Morpeth, York, Leeds, Manchester and Liverpool.
  • There are significant increases in the number of trains to and from the North East, with more seats and faster journeys on Virgin Trains: three services an hour from Newcastle to London from 2020, six return services a day between Middlesbrough and London by 2021 and an additional return service from Sunderland to London by 2020.
Improving stations
  • Blind and partially sighted passengers are benefiting from improved accessibility with the installation of tactile maps at some stations.
  • Access, safety and comfort at stations will be improved with the installation of more automatic doors, hand rails and seats.
  • 45 currently unstaffed stations on Northern's routes to be staffed by 2019 and 54 stations will have their staffing hours extended.
  • Over £38m invested in Northern stations on better customer information, facilities and security
  • All Northern stations with over 3,000 customers a year will get ticket retailing facilities and help points.
  • Cyclists will benefit from 400 extra cycle spaces by August 2017 in many stations along the east coast route. In Durham station, a new secure cycle compound and cycle hire facilities is opening, as well as 550 extra car park spaces.
  • Passengers will benefit from free WiFi at all Virgin Trans East Coast stations.

More about the improvements happening in the North East

North West

Find out about the improvements that are being made in your area.

More trains
  • From 2019 there will be 34 direct services a day between Glasgow or Edinburgh and Manchester, more than doubling the current timetable.
  • By the end of 2019, compared to 2014, there will be over 50 per cent more peak seats in the North West.
    • Commuters will benefit from more peak-time trains at Manchester and Liverpool by 2019.
    • TransPennine Express is introducing 20,000 extra peak seats per day giving an 80% increase into the five largest cities in the North; with 13 million more seats across the timetable eacy year by 2019.
    • Northern will add 2,000 extra services a week to destinations across the North of England, including more trains to Manchester Airport arriving in the early morning.
  • TransPennine Express is delivering an investment of £500 million over the next three and a half years and will provide 13 million more seats a year, enough to fill Old Trafford Stadium more than 150 times.
  • From 2017, TransPennine Express will operate two fast trains an hour in both directions between Manchester, Liverpool and Newcastle on new intercity trains.
A better experience
  • Northern are introducing a £500m fleet of 281 new, air-conditioned carriages as electric and diesel trains.
  • Northern are replacing all of their 'Pacer' trains.
  • Northern’s remaining fleet will be refurbished by 2019.
  • All MerseyRail trains have been refurbished recently meaning cleaner, more comfortable trains for passengers.
  • TransPennine Express' existing, modern trains will be refurbished and fitted with free WiFi, plug points at every seat and new on-board media servers allowing passengers to stream the latest films and TV.
  • Many train companies are improving ticketing: Northern, Virgin and TransPennine Express are all introducing mobile tickets and some passengers will be able to print their tickets at home.
  • TransPennine Express have improved their on-board catering and are working with local businesses to offer quality, local products.
  • TransPennine Express has introduced half price discounts on advance tickets for jobseekers and 16 to 18 year olds. Jobseekers will also benefit from discounted fares on Northern Trains.
Faster, more frequent and reliable journeys
  • Millions of passengers across the north will benefit from faster, greener, more reliable journeys following rail electrification between key towns and cities including Liverpool, Wigan, Manchester, Preston, Bolton and Windermere.
  • Manchester’s new rail link - the Ordsall Chord - will connect Manchester’s Victoria and Piccadilly stations for the first time, bringing faster and more regular services across the north of England and reduced congestion at Manchester Piccadilly.
  • New, direct trains will run from Liverpool to Calder Valley and Bradford, to Warrington Central, Manchester Airport and Blackpool, and an hourly service between Ormskirk and Preston.
  • A new high-quality Northern Connect service between the major towns and cities of the North, with new or refurbished trains free Wi-Fi, faster journeys and stations staffed daily.
  • TransPennine Express will introduce new five-carriage intercity trains between Manchester and Scotland and a new direct service between Liverpool and Glasgow from 2018.
Improving stations
  • Manchester Victoria has been transformed into a safer, brighter and better station as part of a £1billion investment in the railway across the north of England.
  • TransPennine Express will invest more than £18million to develop its stations, including at Manchester Airport.
  • £500,000 has been invested at Huddersfield station and customers are benefitting from new waiting shelters and enhanced car park lighting.
  • Carlisle station is getting a £14.7million refurbishment, replacing the roof and rebuilding all eight platforms with work due to be completed in February 2018.
  • All five underground stations in Liverpool are being refurbished as part of an ongoing £40million project with free WiFi already available.
  • Preston station is seeing a £1.5million upgrade with a new entrance and concourse promising extra ticket machines, new customer information screens and retail space.
  • 45 currently unstaffed stations on Northern's routes to be staffed by 2019 and 54 stations will have their staffing hours extended.
  • over £38m invested in Northern stations on better customer information, facilities and security.
  • All Northern stations with over 3,000 customers a year will get ticket retailing facilities and help points.
  • There will be a new station building and interchange at Newton Le Willows and a new station at Maghull.

More about the improvements happening in the North West

Scotland

Find out about the improvements that are being made in your area.

More trains
  • In December 2018, TransPennine Express will introduce a new direct service between Glasgow and Liverpool, using new trains.
  • Virgin Trains has introduced a second direct Stirling to London service and 42 additional Edinburgh to London services a week, adding 22,000 seats and ensuring a half-hourly timetable through most of the day.
  • From 2018, TransPennine Express will introduce new intercity trains on the route between Edinburgh and Glasgow and Manchester, providing a significant increase in capacity.
  • Platforms are being extended at Edinburgh Waverley station to allow for longer trains with increased capacity.
  • 70 brand new ScotRail Alliance trains will run on key routes across Scotland from autumn 2017 with free WiFi in all carriages.
A better experience
  • A fully refurbished fleet of ScotRail Alliance inter-city high speed trains will connect Scotland’s seven cities from December 2018 with buffet and at-seat catering, more toilets, extra luggage and cycle space and improved journey times.
  • TransPennine Express have improved their on-board catering and are working with local businesses to offer quality, local products.
  • From April 2018, Caledonian Sleeper will introduce a new, state-of-the-art fleet of long-distance trains, including sleeper accommodation with en-suite toilet and shower facilities, as well as rooms featuring double-beds.
  • The new Caledonian Sleeper trains will also have an improved Club Car, offering restaurant style dining with food made with the finest quality Scottish ingredients.
  • Disabled passengers using ScotRail Alliance trains are benefiting from new technology in the form of a staff ‘Passenger Assist’ app which helps improve their journeys.
  • The ScotRail Alliance is increasing through-tickets that combine rail travel with travel by bus, boat and plane plus more ‘multimodal’ tickets available on Smartcards, including cycle hire and car parking.
  • Caledonian Sleeper has introduced a new family ticket designed to take the stress out of family travel, allowing parents and carers to book two shared interconnecting rooms for them and their children, ensuring families are guaranteed to travel together.
  • TransPennine Express are introducing new trains on the route between Edinburgh and Glasgow and Manchester, each featuring free wifi, plug sockets at every seat and on-board media servers, allowing streaming of the latest films and TV programmes.
  • Caledonian Sleeper now offers a year-long booking window allowing guests to book travel 12 months in advance.
  • TransPennine Express has introduced half price discounts on advance tickets for 16 to 18 year olds and jobseekers.
  • The ScotRail Alliance introduced standard class fares between any two Scottish cities starting at £5 and a new first class advance fare of £7.50 on the same routes. A new carnet offering will allow customers to choose where to travel, how many tickets to buy, and how long they need them to be valid.
Faster, more frequent and reliable journeys
  • The Borders Railway with passenger trains from Edinburgh through Midlothian to the Scottish Borders, is the longest new domestic railway to be built in Britain for more than 100 years. Over 1.3 million journeys were made in its first year.
  • ScotRail Alliance passengers will benefit from a half-hourly service between Aberdeen and Inverurie plus extra peak services between Inverness and Elgin from 2019.
  • Rail electrification across key routes in Scotland will mean reduced journey times and extra capacity. Passengers travelling between Edinburgh and Glasgow Queen Street will benefit from autumn 2017.
  • From 2020, journey times between Edinburgh and London will be cut to less than four hours and new services between London and Stirling added.
Improving stations
  • The new Edinburgh Gateway Interchange station improves connections for passengers and boost links to Edinburgh airport and the city’s trams.
  • Glasgow Queen Street station is being redeveloped. Passengers will benefit from an expanded station concourse, longer platforms and increased capacity.
  • Caledonian Sleeper will install around 50 digital information points at station along its route to provide travel and tourist information, including at smaller, rural stations.
  • The station at Forres in Moray will be relocated to help cut journey times.
  • Customers will enjoy an improved concourse and shopping facilities at Aberdeen station while Inverness, Perth, Stirling and Tweedbank stations benefit from better shops and services.
  • Caledonian Sleeper is investing in new guest lounges at various stations to provide a comfortable space for passengers to wait in before they board.
  • Rail travellers using a bicycle as part of their journey will benefit from £1.6m investment in more cycle parking spaces, fully staffed 'cyclepoints' at key stations, Bike&Go cycle hire schemes at ten stations and more space for cycles on off-peak trains.

More about the improvements happening in Scotland

South West

Find out about the improvements that are being made in your area.

More trains
  • A £210million fleet of 30 brand new trains, providing 150 extra carriages enter service with South West Trains from April 2017 to increase peak-time capacity by around 30 per cent. Full roll out will be completed by November and the new trains offer free WiFi, power sockets, open ended carriages, state of the art and real time passenger information systems and modern climate control technology. 
  • Over 57,000 extra seats are being provided on 73 new evening and weekend trains and more seats provided on existing services.
  • The £800million Waterloo & South West Upgrade will provide 10-carriage trains on suburban routes by December 2017.
  • A £7 million upgrade to the railway through Wimbledon, will improve reliability and punctuality for passengers travelling to the West Country.
  • £65 million refurbishment by South West Trains of 108 existing carriages.
  • By 2018, passengers will benefit from more than 9,000 extra seats a day on Great Western Railway (GWR) trains, including 4,000 more seats during the morning rush-hour into London every day, and 369 new carriages on Intercity trains. This will mean over 45 trains a day between Bristol and London and reduced journey times. GWR will double the number of trains on its London to Cornwall route – passengers will see a 24% increase in seat numbers and a more frequent and faster service. Passengers travelling in and around Exeter will see a 58% increase in capacity.
  • Two additional carriages will be added to trains running on GWR's Riveira sleeper service.
A better experience
  • The £50million investment to improve customer experience across the South West Trains network has been completed and delivered 1,400 extra car parking spaces, over 100 new Customer Ambassadors, 91 new ticket machines with direct video links to a dedicated contact centre in Basingstoke as well a new website and smartphone app.
  • The GWR Sleeper service is being upgraded: passengers will enjoy a small wardrobe, hotel-style card door locking, USB charging.
  • GWR passengers will benefit from improved WiFi, 2,100 new car park spaces across the GWR network, and more funding for Community Rail Partnerships on local branch lines.
  • GWR’s longer-distance trains will have 100 additional customer-facing colleagues.
  • Free WiFi is now available on well over half of all South West Trains journeys, including all main line services from Weymouth, Exeter, Portsmouth and Reading.
Faster, more frequent and reliable journeys
  • Better customer experience and economic growth are key benefits from railway electrification between London and Swansea.  Passengers will benefit from faster, more reliable services and better stations.
  • Travellers to Devon and Cornwall will see more trains and faster journeys between Penzance and Paddington as well as from London to South Wales, Oxford and Bristol.
  • The £7.5 billion Great Western route modernisation project will see upgraded tracks to allow for more frequent services.
Improving stations
  • 1,400 more car parking spaces at some of the busiest car parks across the South West Trains network by the end of 2017.
  • South West Trains’ 100 new Customer Ambassadors will provide a more personalised service at stations and 170 new easy-to-use ticket machines, more than half fitted with a video link to the customer contact centre.
  • Planning is underway for a multimillion pound development to improve stations and car parks.  This will include two new platforms and a new entrance at Bristol Temple Meads station – reopening the historic Brunel train shed to allow for increases in passenger demand.
  • GWR’s £7.5 billion Great Western route modernisation project includes £50m spent on station improvements. GWR has also introduced a £2.2 million fund to support service and station developments in deprived areas.
  • GWR are providing 2,100 more car parking spaces across their stations.

More about the improvements happening in the South West

Wales

Find out about the improvements that are being made in your area.

More trains
  • Passengers are benefitting from a tripling in the number of direct trains from north Wales to Manchester Airport and Chester.
A better experience
  • Arriva Trains Wales customers can now buy digital tickets on their smartphones and make savings on regular travel.
Faster, more frequent and reliable journeys
  • Better customer experience and economic growth are key benefits from rail electrification between London and Swansea. Passengers will benefit from faster, more reliable services and better stations.
  • The Cardiff Area Signalling Renewals project is a £300m renewal and enhancement scheme delivered by Network Rail and included the largest signalling phase of its kind ever commissioned on the rail network in January 2017. As part of this project, Network Rail has replaced outdated signalling with state of the art technology, upgraded the track layout at key points on the Cardiff and Valleys network, and delivered new platforms and improved stations. It unlocks the potential to run 16 trains per hour – from 12 – into the heart of our capital city, should fleet be made available in the future. It has also increased operational resilience and capacity to recover when incidents arise in the meantime.
Improving stations
  • Across Wales, many stations are benefitting from regeneration and improvements, giving customers better access and more comfortable surroundings. Station upgrades and improvements include Cardiff Central, Cardiff Queen Street, Llandudno, Pontypridd, Rhyl, Aberystwyth, Chirk, Abergele & Pensarn, and Port Talbot.
  • Improvements in customer information for rail passengers are being rolled out across Wales: new electronic display screens have been installed at all stations and video assisted ticket machines at some stations help provide customers with better information.

More about the improvements happening in Wales

West Midlands

Find out about the improvements that are being made in your area.

More trains
  • Two extra trains every weekday evening from London to the Trent Valley will provide 2,300 more seats each week.
  • Weekday services on the Aylesbury via Amersham line have been boosted by 820 seats per week and an additional 800 seats have been put on a weekends.
  • 900 extra seats a week will be provided on trains to Birmingham on Sunday mornings from Rugby, Lichfield and other towns plus new Sunday services from Longbridge, Dorridge and Whitlocks End.
  • An additional weekday service between Oxford Parkway and London Marylebone and further capacity improvements is providing 900 more seats every week. Services at weekends have also been boosted by an additional 400 seats.
  • An extra daily return service between Watford Junction and St Albans Abbey, will provide 3,400 more seats every week.
A better experience
  • Passengers will benefit from free wi-fi on long-distance London Midland services between London Euston, Birmingham, Crewe and Liverpool.
  • CCTV on suburban trains in Birmingham is helping improve security.
  • Chiltern Railways passengers are benefiting from a wi-fi upgrade including wifi on all trains, continuous wi-fi connection, even in tunnels and an improved wifi service that seamlessly connects with the on-train wi-fi.
  • Station staff at local stations will be equipped with tablet computers to improve information and help for customers.
  • A trial will allow customers to travel between Oxford Parkway and London Marylebone using an app that will automatically open ticket gates, track journeys and charge the best value on the day fare at the end of the day.
Faster, more frequent and reliable journeys
  • Network Rail is spending £25million modernising signalling equipment between Shrewsbury and Crewe to give passengers a safer, more reliable and punctual rail service.
  • Electrification of the railway between Walsall and Rugeley will improve journeys, with better connections to services on the West Coast mainline and to Birmingham.
  • Suburban services are being improved with electrification of the line between Barnt Green and Bromsgrove and new signals between Barnt Green and Cheltenham.
Improving stations
  • The £750million transformation of Birmingham New Street has given the city a modern, 21st century station, helping to boost regional regeneration.
  • New and upgraded ticket machines at selected stations, with new ‘click and collect’ capability and contactless payment options.
  • Chiltern customers will benefit from an investment in parking payment systems removing the need display a physical ticket in the car.
  • More than 400 extra car park spaces are being provided at Watford, Hemel Hempstead and Tamworth stations.
  • Customers have benefited from toilet refurbishment and upgrades at Warwick and Dorridge stations.
  • A new stations is planned for Kenilworth. New stations recently opened at Bromsgrove, Coventry Arena and Bermuda Park.

More about the improvements happening in the West Midlands

Yorkshire & Humberside

Find out about the improvements that are being made in your area.

More trains
  • TransPennine Express will deliver an investment of £500million over the next three and a half years and provide 13 million more seats a year, with five carriages on trains between York and Leeds, six carriages on trains between Sheffield and Manchester with double the amount of seats.
  • 2,000 more trains each week will run on Northern’s routes including 400 additional Sunday services. These will provide more frequent services, faster journeys, better connections and more seats.
  • 65 new Virgin Azuma trains with more seats will be introduced by Virgin Trains East Coast.
A better experience
  • Train companies across Yorkshire and Humberside are introducing new and refurbished trains on key routes:
    • Hull Trains is introducing a fleet of high speed trains on services to London.
    • TransPennine Express’s 25 brand new five-carriage trains will be in service by 2019 and will operate on the route between Manchester, Leeds and York.
    • All of Northern's Pacer trains will be replaced by 2019
    • Northern are introducing a £500million fleet of 281 new, air-conditioned carriages as electric and diesel trains.
    • Northern's existing fleet of trains will be completely refurbished.
    • Grand Central is investing £7.8million to refurbish its train interiors.
  • Many train companies are helping passengers make the most of the latest technology:
    • all Northern trains will have free WiFi by 2019.
    • Free WiFi has been available throughout Virgin Trains since May 2016.
    • Grand Central provides free WiFi on all trains.
    • TransPennine Express' trains will be fitted with free WiFi, plug sockets at every seat and on-board media servers allowing the streaming of films and TV programmes.
  • From late 2017, mobile tickets will be available across TransPennine Express services. Passengers on Northern trains will also see improved ticketing, including mobile and print-at-home tickets and discounted fares for jobseekers.
  • Northern Trains are introducing a new 'Northern Connect' service which will benefit passengers travelling longer distances. This will mean faster and more comfortable journeys (for instance, with catering services) for passengers and stations staffed daily.
Faster, more frequent and reliable journeys
  • TransPennine Express will introduce 220 new carriages, equivalent to 44 trains by 2020. These intercity services will operate across the North and into Scotland and will run alongside TransPennine Express' existing trains.
  • Virgin Trains are increasing the frequency of their services:
    • Three Virgin Trains’ services per hour will run from York to London from 2020.
    • Virgin Trains’ Leeds to London journey times will be reduced.
  • Improved services to and from Manchester Airport include continued direct links with Cleethorpes and the return of an hourly Dewsbury service.
  • A TransPennine Express service will run every 20 minutes between Dewsbury and Huddersfield, and a new direct service will be introduced by Virgin Trains between Huddersfield and London, via Dewsbury from 2019.
  • A two-hourly service between Bradford and London, and a two-hourly service between Harrogate and London will be launched by Virgin Trains in 2019.
Improving stations
  • Hull Paragon station is being improved thanks to a £1.4million investment which will be delivered by Transpennine Express.
  • £500,000 has been invested at Huddersfield station and customers are benefitting from new waiting shelters and enhanced car park lighting. Nineteen stations are benefitting from TransPennine Express’ £18million refurbishment programme.
  • Northern trains have invested over £38m in their stations to provide better customer information, facilities and security.
  • All Northern stations with over 3,000 customers a year will get ticket retailing facilities and help points.
  • 45 currently unstaffed stations on Northern’s routes will be staffed by 2019 and 54 stations will have their staffing hours extended.

More about improvements happening in Yorkshire and Humberside: