Improvements being made in my area
- 65 new Azuma trains with 12,200 more seats will be introduced by Virgin Trains on the East Coast Main Line from 2018.
- 220 new carriages, equivalent to 44 trains, are being introduced by TransPennine Express, to provide 125-mph services.
- TransPennine Express is introducing 20,000 extra seats per day giving an 80% increase into the five largest cities in the North during peak hours; with 13 million more seats across the timetable each year by 2019.
- Northern will boost morning rush-hour capacity by nearly 40 per cent — creating space for 31,000 more passengers travelling into Newcastle, Liverpool, Manchester, Leeds and Sheffield.
- Northern is also increasing the frequency of services across the North East: two trains an hour will run from Middlesbrough to Newcastle for most of the day, an hourly Bishop Auckland to Darlington service, a new Whitby to Middlesbrough morning service and two Newcastle to Carlisle trains an hour will run.
A better experience
- Northern's existing fleet will be completely refurbished including free WiFi by 2019.
- Northern are replacing all of their 'Pacer' trains.
- Northern are introducing a £500m fleet of 281 new air-conditioned carriages as electric and diesel trains.
- Virgin Trains is investing £21 million to refurbish train interiors and £16 million on an engine overhaul on its diesel fleet to improve passenger comfort and train reliability.
- Passengers will benefit from free WiFi at all Virgin Trains East Coast stations, and free Wi-Fi throughout Virgin Trains from May 2016 and on TransPennine Express trains by July 2018. Virgin and TransPennine Express passengers will also enjoy onboard entertainment systems.
- TransPennine Express has improved their on-board catering and are working with local businesses to offer quality, local products.
- TransPennine Express has introduced half price discounts on advance tickets for 16 to 18 year olds and job seekers.
- Mobile tickets will be available on TransPennine Express trains from late 2017.
- Passengers on the Northern route will be seeing improved ticketing, including mobile and print-at-home tickets, and discounted fares for jobseekers.
Faster, more frequent and reliable journeys
- By 2022 the Transpennine route linking Newcastle to Liverpool, via York, Leeds and Manchester, will be electrified, meaning faster and more reliable journeys.
- From December 2017, TransPennine Express will operate six trains an hour in both directions between Manchester and Leeds (more than 100 services).
- Direct services between Newcastle and Manchester Airport are being restored with teh frequency of service doubling from December 2017.
- From 2019 a new fast Northern Connect service will run across Newcastle linking Carlisle and Hexham with Middlesbrough and a new hourly direct service will link Edinburgh, Newcastle, Morpeth, York, Leeds, Manchester and Liverpool.
- There are significant increases in the number of trains to and from the North East, with more seats and faster journeys on Virgin Trains: three services an hour from Newcastle to London from 2020, six return services a day between Middlesbrough and London by 2021 and an additional return service from Sunderland to London by 2020.
- Blind and partially sighted passengers are benefiting from improved accessibility with the installation of tactile maps at some stations.
- Access, safety and comfort at stations will be improved with the installation of more automatic doors, hand rails and seats.
- 45 currently unstaffed stations on Northern's routes to be staffed by 2019 and 54 stations will have their staffing hours extended.
- Over £38m invested in Northern stations on better customer information, facilities and security
- All Northern stations with over 3,000 customers a year will get ticket retailing facilities and help points.
- Cyclists will benefit from 400 extra cycle spaces by August 2017 in many stations along the east coast route. In Durham station, a new secure cycle compound and cycle hire facilities is opening, as well as 550 extra car park spaces.
- Passengers will benefit from free WiFi at all Virgin Trans East Coast stations.
We're all backing the plan