Improvements being made in my area
- In December 2018, TransPennine Express will introduce a new direct service between Glasgow and Liverpool, using new trains.
- Virgin Trains has introduced a second direct Stirling to London service and 42 additional Edinburgh to London services a week, adding 22,000 seats and ensuring a half-hourly timetable through most of the day.
- From 2018, TransPennine Express will introduce new intercity trains on the route between Edinburgh and Glasgow and Manchester, providing a significant increase in capacity.
- Platforms are being extended at Edinburgh Waverley station to allow for longer trains with increased capacity.
- 70 brand new ScotRail Alliance trains will run on key routes across Scotland from autumn 2017 with free WiFi in all carriages.
A better experience
- A fully refurbished fleet of ScotRail Alliance inter-city high speed trains will connect Scotland’s seven cities from December 2018 with buffet and at-seat catering, more toilets, extra luggage and cycle space and improved journey times.
- TransPennine Express have improved their on-board catering and are working with local businesses to offer quality, local products.
- From April 2018, Caledonian Sleeper will introduce a new, state-of-the-art fleet of long-distance trains, including sleeper accommodation with en-suite toilet and shower facilities, as well as rooms featuring double-beds.
- The new Caledonian Sleeper trains will also have an improved Club Car, offering restaurant style dining with food made with the finest quality Scottish ingredients.
- Disabled passengers using ScotRail Alliance trains are benefiting from new technology in the form of a staff ‘Passenger Assist’ app which helps improve their journeys.
- The ScotRail Alliance is increasing through-tickets that combine rail travel with travel by bus, boat and plane plus more ‘multimodal’ tickets available on Smartcards, including cycle hire and car parking.
- Caledonian Sleeper has introduced a new family ticket designed to take the stress out of family travel, allowing parents and carers to book two shared interconnecting rooms for them and their children, ensuring families are guaranteed to travel together.
- TransPennine Express are introducing new trains on the route between Edinburgh and Glasgow and Manchester, each featuring free wifi, plug sockets at every seat and on-board media servers, allowing streaming of the latest films and TV programmes.
- Caledonian Sleeper now offers a year-long booking window allowing guests to book travel 12 months in advance.
- TransPennine Express has introduced half price discounts on advance tickets for 16 to 18 year olds and jobseekers.
- The ScotRail Alliance introduced standard class fares between any two Scottish cities starting at £5 and a new first class advance fare of £7.50 on the same routes. A new carnet offering will allow customers to choose where to travel, how many tickets to buy, and how long they need them to be valid.
Faster, more frequent and reliable journeys
- The Borders Railway with passenger trains from Edinburgh through Midlothian to the Scottish Borders, is the longest new domestic railway to be built in Britain for more than 100 years. Over 1.3 million journeys were made in its first year.
- ScotRail Alliance passengers will benefit from a half-hourly service between Aberdeen and Inverurie plus extra peak services between Inverness and Elgin from 2019.
- Rail electrification across key routes in Scotland will mean reduced journey times and extra capacity. Passengers travelling between Edinburgh and Glasgow Queen Street will benefit from autumn 2017.
- From 2020, journey times between Edinburgh and London will be cut to less than four hours and new services between London and Stirling added.
- The new Edinburgh Gateway Interchange station improves connections for passengers and boost links to Edinburgh airport and the city’s trams.
- Glasgow Queen Street station is being redeveloped. Passengers will benefit from an expanded station concourse, longer platforms and increased capacity.
- Caledonian Sleeper will install around 50 digital information points at station along its route to provide travel and tourist information, including at smaller, rural stations.
- The station at Forres in Moray will be relocated to help cut journey times.
- Customers will enjoy an improved concourse and shopping facilities at Aberdeen station while Inverness, Perth, Stirling and Tweedbank stations benefit from better shops and services.
- Caledonian Sleeper is investing in new guest lounges at various stations to provide a comfortable space for passengers to wait in before they board.
- Rail travellers using a bicycle as part of their journey will benefit from £1.6m investment in more cycle parking spaces, fully staffed 'cyclepoints' at key stations, Bike&Go cycle hire schemes at ten stations and more space for cycles on off-peak trains.
We're all backing the plan